As a Sales Support Co-ordinator with Taylor Maxwell Timber, you will be integral in helping our regional Sales Team deliver exceptional Timber products to our customer base. You will also work closely with customers and suppliers to ensure our customers have everything they need to build beautiful and functional spaces.
This position is full time, permanent (35 hours per week, Monday to Friday).
Detail
- Respond to incoming customer sales enquiries promptly and efficiently
- Process purchase orders and coordinate delivery of materials in line with customer requirements
- Ensure accurate processing of sales related documents such as invoices, shipping notices
- Liaise with customers, suppliers and logistics partners to ensure deliveries are accurately scheduled
- To be work with key contacts at main suppliers to ensure order book is accurate and up to date
- To coordinate hospitality, travel and accommodation requirements for regional events and functions
- To provide front of house cover for internal and external office meetings
- To maintain the customer and supplier database ensuring that it is accurate and up to date at all times
Essential
- Previous relevant experience in a sales support role
- Demonstrable experience of sales and purchase order processing using resource planning systems
- Good communication and interpersonal skills
- Ability to build and maintain relationships with stakeholders at all levels
- Well-developed call handling skills
- Ability to take initiative in identifying and communicating system and process improvement opportunities
- Experience of developing and maintaining databases
- Good administration, organisational and time management skills
- Ability to work accurately and quickly under pressure and make correct decisions
- Ability to work effectively and proactively as part of a team and on an individual basis
- Excellent numerical skills
- Strong attention to detail
- Proficient use of all Microsoft applications
- Must reside within a commutable distance from the office
Desirable
- Demonstrable experience of data analysis
- Experience of prospecting or cold calling
- Knowledge of the Timber and or building products market
- Customer account management
Benefits
- Competitive salary
- Office parking
- 25 days’ holiday, increasing with years of service
- Annual company bonus scheme
- Pension scheme
- Life insurance
- Cycle to work scheme
- Employee Assistant Programme (EAP)
- Annual leave purchase scheme
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