Careers

Current vacancies

Do you want to work with us?

If you would like to be considered for a job with our team, please select the desired role from our current vacancy list and upload your CV and covering letter via the application form below.

Taylor Maxwell & Co Ltd is accredited by the Equality Accreditation Service and promotes equal opportunities and fair treatment in every aspect of our business. Click here to view our job applicant privacy notice.

Facades Vacancies

Sales Trainee, Leatherhead

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Overview

Train in sales of facade products to architects, developers and contractors and progress to promotion to the position of Sales Executive

This position is full time, permanent (37.5 hours per week, Monday to Friday).

Detail

  • Build relationships with Customers and Suppliers and communicate effectively and promptly
  • Respond promptly to tender enquires in conjunction with relevant salesperson
  • Prepare and send out quotes to customers as requested to agreed deadlines
  • Order and deliver samples as and when required
  • Ensure that the sample room/showroom is tidy, organised and stocked
  • Use Glenigan and source information for the external team
  • Use the company Order Processing, Call-Off and Credit Control systems to provide administration support to the external sales team
  • Provide updated information for the website, monitoring specific projects for ‘case study’ status
  • Be proactive in organising databases for mailshots and supporting company marketing activities
  • Progress to achieve target income for promotion to Sales Executive within 2 years of employment
  • Comply with all KPIs set by the business
  • Embrace training development on sales and product knowledge
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Good ability in Windows PC environment including Outlook, Word and PowerPoint
  • Proactive nature to look for work and opportunities
  • Must enjoy and be able to communicate effectively
  • Ability to work as an individual and as part of a team
  • A confident and determined approach
  • Resilience and the ability to cope with rejection
  • A high degree of self-motivation and drive

Desirable

  • Full clean driving licence
  • Experience within a customer facing role

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Company car upon completion of training period
  • Sales training and development programme
  • Pension scheme
  • Life insurance
  • Office parking
  • Excellent salary and superb company benefits on qualification

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Sales Trainee, Leeds

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Overview

Train in sales of facade products to architects, developers and contractors and progress to promotion to the position of Sales Executive

This position is full time, permanent (37.5 hours per week, Monday to Friday).

Detail

  • Build relationships with Customers and Suppliers and communicate effectively and promptly
  • Respond promptly to tender enquires in conjunction with relevant salesperson
  • Prepare and send out quotes to customers as requested to agreed deadlines
  • Order and deliver samples as and when required
  • Ensure that the sample room/showroom is tidy, organised and stocked
  • Use Glenigan and source information for the external team
  • Use the company Order Processing, Call-Off and Credit Control systems to provide administration support to the external sales team
  • Provide updated information for the website, monitoring specific projects for ‘case study’ status
  • Be proactive in organising databases for mailshots and supporting company marketing activities
  • Progress to achieve target income for promotion to Sales Executive within 2 years of employment
  • Comply with all KPIs set by the business
  • Embrace training development on sales and product knowledge
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Good ability in Windows PC environment including Outlook, Word and PowerPoint
  • Proactive nature to look for work and opportunities
  • Must enjoy and be able to communicate effectively
  • Ability to work as an individual and as part of a team
  • A confident and determined approach
  • Resilience and the ability to cope with rejection
  • A high degree of self-motivation and drive

Desirable

  • Full clean driving licence
  • Experience within a customer facing role

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Company car upon completion of training period
  • Sales training and development programme
  • Pension scheme
  • Life insurance
  • Office parking
  • Excellent salary and superb company benefits on qualification

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Sales Trainee, Glasgow

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Overview

Train in sales of facade products to architects, developers and contractors and progress to promotion to the position of Sales Executive

This position is full time, permanent (37.5 hours per week, Monday to Friday).

Detail

  • Build relationships with Customers and Suppliers and communicate effectively and promptly
  • Respond promptly to tender enquires in conjunction with relevant salesperson
  • Prepare and send out quotes to customers as requested to agreed deadlines
  • Order and deliver samples as and when required
  • Ensure that the sample room/showroom is tidy, organised and stocked
  • Use Glenigan and source information for the external team
  • Use the company Order Processing, Call-Off and Credit Control systems to provide administration support to the external sales team
  • Provide updated information for the website, monitoring specific projects for ‘case study’ status
  • Be proactive in organising databases for mailshots and supporting company marketing activities
  • Progress to achieve target income for promotion to Sales Executive within 2 years of employment
  • Comply with all KPIs set by the business
  • Embrace training development on sales and product knowledge
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Good ability in Windows PC environment including Outlook, Word and PowerPoint
  • Proactive nature to look for work and opportunities
  • Must enjoy and be able to communicate effectively
  • Ability to work as an individual and as part of a team
  • A confident and determined approach
  • Resilience and the ability to cope with rejection
  • A high degree of self-motivation and drive

Desirable

  • Full clean driving licence
  • Experience within a customer facing role

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Company car upon completion of training period
  • Sales training and development programme
  • Pension scheme
  • Life insurance
  • Office parking
  • Excellent salary and superb company benefits on qualification

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Timber Vacancies

Sales Trainee, Bristol

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Overview

Train in sale of timber products and progress to the position of Sales Executive.

This position is full time and permanent (37.5 hours per week - Monday to Friday).

Detail

  • Build relationships with Customers and Suppliers and communicate effectively and promptly
  • Prepare and send quotes to customers as requested to agreed deadlines
  • Use the company Order Processing and Credit Control systems to provide administration support to the external sales team.
  • Be proactive in organising databases for mailshots and supporting company marketing activities
  • Progress to achieve target income for promotion to Sales Executive within 2 years of employment.
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objective

Essential

  • Must have desire and aptitude to learn
  • Driven, ambitious and highly motivated
  • Confident with a strong desire for a successful career in sales
  • Personable, presentable and professional
  • Good ability in Windows PC environment including Outlook, Word and Powerpoint
  • Proactive nature to look for work and opportunities
  • Must enjoy and be able to communicate effectively

Desirable

  • Full clean driving licence

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Company car upon completion of training period
  • Sales training and development programme
  • Pension scheme
  • Life insurance
  • Office parking
  • Excellent salary and superb company benefits on qualification

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Administrative Vacancies

Customer Services Manager, Birmingham

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Overview

Manage and support a team of Customers Service Co-ordinators in their daily operations.

This position is full time, permanent (35 hours per week, Monday to Friday)

Detail

  • Direct the daily operations of the customer service team
  • Plan, prioritize and delegate work tasks to ensure the effective running of the department
  • Analyse departmental KPIs to monitor customer service outputs
  • Handle complex and escalated customer service issues
  • Evaluate and performance manage customer service team members
  • Ensure that customer service team members are adhering to documented procedures
  • Escalate appropriately where there is a failure to adhere to procedure by other department team members
  • Identify and address customer service team training and coaching needs
  • Carry out customer service team appraisals and monitor absence
  • Coordinate and manage customer service projects and initiatives
  • Ensure invoice queries are processed and closed out within 5 working days
  • Assist with the implementation of supplier price increases
  • Manage the month end activity to ensure that the cut off deadline is achieved
  • Ensure that credit requests are properly processed in line with company procedures
  • Provide monthly QCR update to the IT Director
  • Attend regular Customer Service Managers Meetings
  • Monitor the Customer Service Coordinators put back performance and ensure that issues are escalated in line with the documented procedure
  • Monitor customer credit limits in line with company procedures
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Well-developed telephone call handling skills
  • Must be able to communicate effectively and be polite but assertive when required in difficult situations
  • Ability to identify problems and be able to problem solve effectively
  • In depth knowledge of customer service principles and practices
  • Demonstrable strong organisational skills and speed of response
  • Ability to listen properly and to be patient when required
  • Able to work accurately and quickly
  • Ability to work under pressure and make correct decisions
  • Good skills in Word and general Windows environment
  • Evidence of building relationships with customers or suppliers
  • Over 3 years’ experience in similar roles
  • Must reside within reasonable commutable distance of the office

Desirable

  • Knowledge of the construction industry
  • Relevant managerial experience within customer support or administration role
  • Degree educated or equivalent

Benefits

  • Competitive salary
  • 25 days holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Office parking

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Customer Service Coordinator, Birmingham

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Overview

Process customer and supplier orders, delivery requests and accounts to ensure that customer needs and service levels are achieved.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Create and update orders and delivery requests in accordance with the Company’s procedures.
  • Develop and maintain good and effective working relationships between customers, suppliers and sales staff
  • Support the sales teams in their objectives
  • Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff.
  • Check customer and manufacturer acknowledgements.
  • Monitor customer credit status in conjunction with Head Office and ensure that Company Credit Control Procedures are always adhered to.
  • Notify availability concerns to sites and sales staff.
  • Work with colleagues to achieve team objective and KPI targets
  • General office duties such as visitor reception, admin and filing.
  • Providing cover when staff shortages occur due to holidays/sickness.
  • Any other duty deemed by the Directors to be in the interest of the team in achieving its objectives

Essential

  • Well-developed telephone call handling skills
  • Must be able to communicate effectively and be polite but assertive when required
  • Must show evidence of being organised and responding promptly
  • Ability to listen and to be patient when required
  • Able to work accurately and quickly
  • Ability to work under pressure and make correct decisions
  • Good skills in Word and general Windows environment
  • Evidence of building relationships with customers or suppliers
  • Must reside commutable distance of the office

Desirable

  • Relevant experience of customer support and admin
  • Knowledge of the construction industry

Benefits

  • Competitive salary
  • 25 days holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Office parking
  • Cycle to work scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Customer Service Team Support, Edinburgh (Maternity Contract)

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Overview

Provide front line support for the existing Post Order Customer Service Team. Process customer and supplier orders, delivery requests and accounts to ensure that customer needs and service levels are achieved.

This position is full time (35 hours per week, Monday to Friday) on a temporary 12 month contract.

Detail

  • Answering incoming calls to the office and forwarding calls to the relevant person
  • General office duties such as visitor reception, administration and filing
  • Providing cover when staff shortages occur due to holidays/sickness
  • Checking Manufacturers acknowledgments
  • Giving delivery notification to Customers
  • Create and update orders and delivery requests in accordance with the Company’s procedures
  • Develop and maintain good and effective working relationships between customers, suppliers and sales staff
  • Support the sales teams in their objectives
  • Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff
  • Monitor customer credit status in conjunction with Head Office and ensure that Company Credit Control Procedures are always adhered to
  • Notify availability concerns to sites and sales staff
  • Prepare and issue quotes to customers as requested
  • Any other duty deemed by the Directors to be in the interest of the team in achieving its objectives

Essential

  • Well-developed telephone call handling skills
  • Must be able to communicate effectively and be polite but assertive when required in difficult situations
  • Must show evidence of being organized and responding promptly
  • Ability to listen properly and to be patient when required
  • Able to work accurately and quickly
  • Ability to work under pressure and make correct decisions
  • Good skills in Word and general Windows environment
  • Evidence of building relationships with customers or suppliers
  • Must reside within commutable distance of the office

Desirable

  • Relevant experience of customer support and admin
  • Knowledge of the construction industry

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Office parking


All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Sales Support Coordinator, Leatherhead

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Overview

Provide internal sales support to the sales team. Working with their customers, prospects and suppliers to support and assist the sales teams to win new business. Work collaboratively with the Customer Service Coordinator teams to ensure accurate and timely orders.

Detail

  • Develop and regularly review and update databases for all pipeline projects
  • Respond promptly to tender enquiries in conjunction with relevant salesperson
  • Prepare and send out quotes to customers as requested to agreed deadlines
  • Build and maintain a solid understanding of the company product range
  • Build relationships with existing Customers and Suppliers to become main point of contact when requested
  • Promptly obtain prices from suppliers directly or via salespersons and organise quotes, registrations and samples
  • Use the Company’s HUB system to provide administration support to the external sales team, which incorporates orders, call offs and credit control
  • Provide updated information for the website, monitoring specific projects for ‘case study’ status
  • Be proactive in organizing databases for mailshots and supporting company marketing activities
  • Use internet software (Glenigan) every day to research new projects, contact the prospects and update salespersons and pipeline
  • Ensure to follow the company’s processes when sending new quotes and orders through to the Customer Service Coordinator teams
  • Create and update other databases including Supply Chain, Product Trackers, and email addresses for mail-outs
  • Attend review meetings as required with key customers and suppliers and take minutes when requested
  • Maintain and update the showroom and sample stores
  • Organise CPD seminars to be held in showroom
  • Understand and monitor the targets and objectives of the sales team providing reports where required
  • Assist with website development by looking for potential Case Studies
  • Front of house greeting for visitors
  • Answering telephone calls
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Good communication and interpersonal skills
  • Must be able to build and maintain relationships
  • Strong experience of CRM or ERP systems
  • Well-developed telephone call handling skills
  • Ability to organise and take admin initiatives to create databases and spreadsheets
  • Good administration, organisation and time management skills
  • Ability to work under pressure and make correct decisions
  • Proficient use of the most common Microsoft applications including Intermediate knowledge of Excel
  • Knowledge and understanding of the sales and purchase process
  • Must reside within 1-hour commute from the office

Desirable

  • Customer account management
  • Knowledge of the construction industry

Benefits

  • Competitive salary
  • 25 days holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Office parking
  • Cycle to work scheme


All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

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