Careers

Current vacancies

Interested in working with us?

If you would like to be considered for a job with our team, please select the desired role from our current vacancy list and upload an application form, along with your CV and covering letter via the form below.

Why not take a look at the customers we work with? Or find out a bit more about us.

Click here to view our job applicant privacy notice.

Administrative Vacancies

Customer Service Coordinator - Birmingham

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Overview

Working with colleagues in customers services, sales, invoicing and credit control to manage customer purchase orders and delivery requirements in order to meet the service levels required of the business.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Create and update orders and delivery requests in accordance with the Company’s procedures
  • Develop and maintain good and effective working relationships between customers, suppliers and sales staff
  • Support the sales teams in their objectives
  • Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff
  • Check customer and manufacturer acknowledgements
  • Monitor customer credit status in conjunction with Head Office and ensure that Company Credit Control Procedures are always adhered to
  • Notify availability concerns to sites and sales staff
  • Work with colleagues to achieve team objective and KPI targets
  • General office duties such as visitor reception, admin and filing
  • Provide cover when staff shortages occur due to holidays/sickness
  • Any other duty deemed by the Directors to be in the interest of the team in achieving its objectives

Essential

  • Well-developed telephone call handling skills
  • Must be able to communicate effectively and be polite but assertive when required
  • Relevant experience of customer service administration
  • Demonstrable experience of sales order processing using sales order processing systems
  • Must show evidence of being organised and responding promptly to queries
  • Able to prioritise effectively
  • Able to listen and to be patient when required
  • Able to work accurately and quickly under pressure and make correct decisions
  • Must be comfortable working both independently and as part of a team
  • Good skills in Outlook, Excel and general Windows environment
  • Evidence of building relationships with customers or suppliers
  • Must reside in a commutable distance of the office

Desirable

  • Knowledge of the construction industry
  • Knowledge of managing orders within customer credit limits
  • Experience of dealing with invoice queries

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

Customer Service Coordinator - Nottingham

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Overview

Working with colleagues in customers services, sales, invoicing and credit control to manage customer purchase orders and delivery requirements in order to meet the service levels required of the business.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Create and update orders and delivery requests in accordance with the company’s procedures
  • Develop and maintain good and effective working relationships between customers, suppliers and sales staff
  • Support the sales teams in their objectives
  • Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff
  • Check customer and manufacturer acknowledgements
  • Monitor customer credit status in conjunction with Head Office and ensure that company credit control procedures are always adhered to
  • Notify availability concerns to sites and sales staff
  • Work with colleagues to achieve team objective and KPI targets
  • General office duties such as visitor reception, admin and filing
  • Provide cover when staff shortages occur due to holidays/sickness
  • Any other duty deemed by the Directors to be in the interest of the team in achieving its objectives

Essential

  • Well-developed telephone call handling skills
  • Must be able to communicate effectively and be polite but assertive when required
  • Relevant experience of customer service administration
  • Demonstrable experience of sales order processing using sales order processing systems
  • Must show evidence of being organised and responding promptly to queries
  • Able to prioritise effectively
  • Able to listen and to be patient when required
  • Able to work accurately and quickly under pressure and make informed decisions
  • Able to work under pressure and make informed decisions
  • Must be comfortable working both independently and as part of a team
  • Good skills in Outlook, Excel and general Windows environment
  • Evidence of building relationships with customers or suppliers
  • Must reside within a commutable distance of the office

Desirable

  • Knowledge of the construction industry
  • Knowledge of managing orders within customer credit limits
  • Experience of dealing with invoice queries

Benefits

  • Competitive salary
  • Office car parking
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Closing date for applications: 26 September 2021

Customer Service Team Support - Nottingham

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Overview

Provide general administrative support to the customer service team to achieve their objectives and meet the daily operational needs of the department.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Answer incoming calls to the office and forward to the relevant person
  • General office duties such as visitor reception
  • Create and update orders and delivery requests in accordance with the Company’s procedures
  • Check manufacturer acknowledgements and monitor timely receipt
  • Develop and maintain good and effective working relationships between customers, suppliers and Taylor Maxwell colleagues
  • Support the sales teams in their objectives
  • Monitor and process all supplier dispatch reports
  • Ensure prompt action of queries received from customers, suppliers, and Taylor Maxwell colleagues
  • Provide absence cover for Customer Service Coordinators in line with all Company procedures
  • Any other duty deemed by the Directors to be in the interest of the team in achieving its objectives

Essential

  • Well-developed telephone call handling skills
  • Able to communicate effectively and be polite but assertive when required in difficult situations
  • Show evidence of being organised and responding promptly
  • Able to listen properly and to be patient when required
  • Able to work under pressure and make correct decisions
  • Good skills in Word and general Windows environment
  • Evidence of building relationships with customers or suppliers
  • Must reside within commutable distance of the office

Desirable

  • Relevant experience of customer service and administration
  • Knowledge of the construction industry

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Office Car Parking
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Closing date for applications: 31 August 2021

Marketing Assistant - Bristol

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Overview

An entry level role into a career in Marketing with an established business. Responsible for supporting the Marketing Manager.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Receive and distribute all marketing/sales enquiries into the office via telephone and email and allocate to the sales team via the CRM system
  • Assist the marketing team with the creation of print and digital marketing campaigns across multiple channels, including social media and email marketing
  • Assist the marketing team to create, proofread, edit and schedule content for marketing campaigns
  • Work with the marketing team to make regular and required updates to the company website using the content management system (CMS)
  • Collate and record marketing statistics where required for sales enquiries, social media and the website using Google Analytics
  • Review and update company product and project database
  • Monitor and manage email marketing contact lists and ensure compliance with data protection legislation
  • Liaise with the sales team to collect ongoing and completed project assets and update project tracking boards and marketing files accordingly
  • Obtain quotes and designs for branded merchandise or signage
  • Work in partnership with internal and external stakeholders
  • Cover head office reception during periods of holiday and absence
  • Any other duty deemed by the directors to be in the interest of the department in achieving its objectives

Essential

  • Confident and professional telephone call handling skills
  • Experience and interest in copyrighting and proofreading
  • Strong communication and interpersonal skills, including ability to build and maintain relationships with colleagues and external service providers
  • Ability to efficiently organise own tasks and take initiatives
  • Ability to work collaboratively as part of a team
  • Proficient administration, organisation and time management skills
  • Strong attention to detail
  • Ability to work under pressure, make informed decisions and adhere to deadlines
  • Competent use of common Microsoft applications such as Word, Excel and PowerPoint
  • Reside within a commutable distance from the office
  • An interest in developing a career within marketing

Desirable

  • Office experience
  • Marketing experience
  • Experience of the Adobe Creative Cloud, particularly Photoshop and InDesign
  • Knowledge of the construction industry

Benefits

  • Competitive salary
  • Office car parking
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Closing date for applications: 11 September 2021

Facades Vacancies

Cladding Product Advisor - Scotland (Edinburgh or Glasgow)

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Overview

Sell agreed products from the company’s product portfolio to architects, developers and contractors.

This position is full time, permanent (37.5 hours per week, Monday to Friday)

Detail

  • Be proactive to develop relationships with customers and suppliers
  • Embrace and promote the company’s culture and values
  • Promptly respond to supplier and customer requests
  • Manage our project database HUB
  • Support the company’s marketing department and marketing campaigns
  • Maintain jobs in pipeline report and submit monthly
  • Produce weekly call reports. Ensuring all calls are recorded within your Outlook electronic diary and coded to support our Customer analysis
  • Comply with all KPIs and minimum standards set by the company
  • Follow company procedures’
  • Work collaboratively with and respond promptly to the Customer Service Co-Ordinator’s when requested
  • Assist Credit Control to manage customer accounts within company procedures
  • Exceed current annual delivered income target set for Senior Sales Executive position
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Proven relevant sales experience
  • Full clean driving license
  • Able to communicate effectively
  • Able to work as an individual and as part of a team
  • Able to work under pressure and make correct decisions
  • Strong commercial awareness
  • A confident and determined approach
  • A high degree of self-motivation and drive
  • Good ability in Windows PC environment including Outlook, Word and PowerPoint

Desirable

  • Brick/Cladding Industry knowledge
  • Experience selling via specification with architects

Benefits

  • Competitive salary
  • Company car scheme
  • iPad, mobile, laptop
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Closing date for applications: 31 August 2021

Sales Executive - Cardiff

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Overview

Sell agreed products from the company’s product portfolio to architects, developers and contractors.

This position is full time, permanent (37.5 hours per week, Monday to Friday).

Detail

  • Be proactive to develop relationships with customers and suppliers
  • Embrace and promote the company’s culture and values
  • Promptly respond to supplier and customer requests
  • Manage our project database, HUB
  • Support the company’s marketing department and marketing campaigns
  • Maintain jobs in a pipeline report and submit monthly
  • Produce weekly call reports. Ensure all calls are recorded within your outlook electronic diary and coded to support our customer analysis
  • Comply with all KPIs and minimum standards set by the company
  • Follow company procedures
  • Work collaboratively with and respond promptly to the Customer Service Co-ordinators when requested
  • Assist Credit Control to manage customer accounts within company procedures
  • Achieve individually agreed income targets in first 2 years
  • Meet Company expectations in relation to target income, company procedures and KPIs to be promoted to Senior Sales Executive within 2 years
  • Embrace training and field accompaniment development
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Proven relevant sales experience
  • Full clean driving licence
  • Able to communicate effectively
  • Able to work as an individual and as part of a team
  • Able to work under pressure and make informed decisions
  • A confident and determined approach
  • A high degree of self-motivation and drive
  • Strong ability in Windows PC environment including Outlook, Word and PowerPoint

Desirable

  • Brick/cladding industry knowledge
  • Experience selling via specification with architects

Benefits

  • Competitive salary
  • Company car scheme
  • iPad, mobile, laptop
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Closing date for applications: 31 August 2021

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