Careers

Current vacancies

Do you want to work with us?

If you would like to be considered for a job with our team, please select the desired role from our current vacancy list and upload your CV and covering letter via the application form below.

Why not take a look at the customers we work with? Or find out a bit more about us.

Taylor Maxwell & Co Ltd is accredited by the Equality Accreditation Service and promotes equal opportunities and fair treatment in every aspect of our business. Click here to view our job applicant privacy notice.

Timber Vacancies

Sales Support Coordinator - TM Global, Bristol (French speaking)

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Overview

Working with and providing support to the sales team. Ensuring effective management of sales processes in the delivery of excellent services to our customers and suppliers.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Liaise with key accounts and be the first point of contact for sales queries
  • Handle front-line telephone calls and respond to request for information
  • Handle customer and supplier queries promptly
  • Co-ordinate logistics from suppliers to customers
  • Process sales orders and communicate with suppliers
  • Sales administration
  • Maintain the order and stock systems
  • Manage and administrate the stock process
  • Manage shipping documents, call-off process, haulage and delivery confirmations
  • Help to maintain the customer and supplier database, ensure it is accurate and up-to-date at all times
  • Resolve account queries and manage the invoicing and credit note processes with the team
  • General office duties including filing, mail shots and maintenance of Sales Order Processing system
  • Any other duty deemed necessary by the Directors to achieve the company objectives

Essential

  • Proven experience in a similar role
  • Well-developed telephone call handling skills
  • Excellent communication and writing skills
  • Excellent numeracy skills
  • Able to work accurately and quickly with attention to detail
  • Able to work under pressure and make correct decisions
  • Excellent computer skills – Microsoft Office and CRM systems
  • Able to manage resources effectively
  • A team player with excellent interpersonal skills and the ability to work well with others

Desirable

  • French speaking
  • Previous experience of working within the construction industry
  • Adaptable
  • Self-motivated, confident and will go above and beyond
  • Located within commutable distance from the office

Benefits

  • Competitive salary
  • Office parking
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Closing date for applications: 30 September 2020

Administrative Vacancies

Customer Service Coordinator - Birmingham

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Overview

Process customer and supplier orders, delivery requests and accounts to ensure that customer needs and service levels are achieved.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Create and update orders and delivery requests in accordance with the Company’s procedures
  • Develop and maintain good and effective working relationships between customers, suppliers and sales staff
  • Support the sales teams in their objectives
  • Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff
  • Check customer and manufacturer acknowledgements
  • Monitor customer credit status in conjunction with Head Office and ensure that Company Credit Control Procedures are always adhered to
  • Notify availability concerns to sites and sales staff
  • Work with colleagues to achieve team objective and KPI targets
  • General office duties such as visitor reception, admin and filing
  • Provide cover when staff shortages occur due to holidays/sickness
  • Any other duty deemed by the Directors to be in the interest of the team in achieving its objectives

Essential

  • Well-developed telephone call handling skills
  • Must be able to communicate effectively and be polite but assertive when required
  • Must show evidence of being organised and responding promptly
  • Able to listen and to be patient when required
  • Able to work accurately and quickly
  • Able to work under pressure and make informed decisions
  • Competent skills in Word and general Windows environment
  • Evidence of building relationships with customers or suppliers
  • Must reside within commutable distance of the office

Desirable

  • Relevant experience of customer support and admin.
  • Knowledge of the construction industry.

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Internal Sales Estimator - Birmingham

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Overview

To support the external Cladding Specialists in developing major projects, using our range of cladding facade materials from the initial enquiry stage through to customer placing orders.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Work closely with and fully support the external Cladding Sales team in all areas of projects
  • Effectively communicate information to the customer / client base involved with the projects
  • 'Twin' with certain Cladding Specialists to build a strong working relationship and understanding of ongoing projects
  • Build relationships with our suppliers to collate samples, technical information, certifications and NBS specifications
  • Take responsibility for the cladding showroom and samples to ensure it is tidy, organised and stocked
  • Build a strong knowledge base to fully understand building materials, and optimise certain projects and jobs
  • Gather prices from suppliers and raise quotations to customers (via internal system ‘HUB’) within agreed deadlines
  • Promptly follow-up outstanding quotes
  • Organise packing and panel schedules from customers
  • Liaise with suppliers up to and including the order confirmation stage
  • Strongly communicate with Customer Service Co-ordinators, who administer confirmed orders, in order to ensure continuity
  • Use Glenigan to source information for the external team
  • Use the company order processing, call-off and credit control systems to provide administration support to the external sales team
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Strong ability in Windows PC environment, particularly Excel, Outlook, Word and PowerPoint
  • The ability to do ‘take-offs’ from project drawings and understand optimisations of panels
  • A proactive ‘common-sense’ approach to tackle problems and identify solutions
  • Excellent planning, time management and organisational skills
  • Must enjoy and be able to communicate effectively and confidently
  • Ability to build positive relationships with customers

Desirable

  • Construction industry experience
  • Full clean driving licence

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Apply now

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