Careers

Current vacancies

Do you want to work with us?

If you would like to be considered for a job with our team, please select the desired role from our current vacancy list and upload your CV and covering letter via the application form below.

Taylor Maxwell & Co Ltd is accredited by the Equality Accreditation Service and promotes equal opportunities and fair treatment in every aspect of our business. Click here to view our job applicant privacy notice.

Facades Vacancies

Sales Trainee, Leatherhead

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Overview

Train in sales of facade products to architects, developers and contractors and progress to promotion to the position of Sales Executive

This position is full time, permanent (37.5 hours per week, Monday to Friday).

Detail

  • Build relationships with Customers and Suppliers and communicate effectively and promptly
  • Respond promptly to tender enquires in conjunction with relevant salesperson
  • Prepare and send out quotes to customers as requested to agreed deadlines
  • Order and deliver samples as and when required
  • Ensure that the sample room/showroom is tidy, organised and stocked
  • Use Glenigan and source information for the external team
  • Use the company Order Processing, Call-Off and Credit Control systems to provide administration support to the external sales team
  • Provide updated information for the website, monitoring specific projects for ‘case study’ status
  • Be proactive in organising databases for mailshots and supporting company marketing activities
  • Progress to achieve target income for promotion to Sales Executive within 2 years of employment
  • Comply with all KPIs set by the business
  • Embrace training development on sales and product knowledge
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Good ability in Windows PC environment including Outlook, Word and PowerPoint
  • Proactive nature to look for work and opportunities
  • Must enjoy and be able to communicate effectively
  • Ability to work as an individual and as part of a team
  • A confident and determined approach
  • Resilience and the ability to cope with rejection
  • A high degree of self-motivation and drive

Desirable

  • Full clean driving licence
  • Experience within a customer facing role

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Company car upon completion of training period
  • Sales training and development programme
  • Pension scheme
  • Life insurance
  • Office parking
  • Excellent salary and superb company benefits on qualification

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Sales Executive, Cardiff

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Overview

To sell agreed products from the company’s product portfolio to architects, developers and contractors.

This position is full time, permanent (37.5 hours per week, Monday to Friday).

Detail

  • Be proactive to develop relationships with customers and suppliers
  • Embrace and promote the company’s culture and values
  • Promptly respond to supplier and customer requests
  • Manage our project database HUB
  • Support the company’s marketing department and marketing campaigns
  • Maintain jobs in pipeline report and submit monthly
  • Produce weekly call reports. Ensuring all calls are recorded within your outlook electronic diary and coded to support our Customer analysis
  • Comply with all KPIs set by the company
  • Work collaboratively with and respond promptly to the Customer Service Co-ordinators when requested
  • Assist Credit Control to manage customer accounts within company procedures
  • Achieve individually agreed income targets in first 2 years
  • Achieve target income for promotion to Senior Sales Executive after 2 years
  • Embrace training and field accompaniment development
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Proven relevant sales experience
  • Full clean driving licence
  • Must be able to communicate effectively
  • Ability to work as an individual and as part of a team
  • Ability to work under pressure and make correct decisions
  • A confident and determined approach
  • A high degree of self-motivation and drive
  • Good ability in Windows PC environment including Outlook, Word and PowerPoint

Desirable

  • Brick/cladding industry knowledge
  • Experience selling via specification with architects

Benefits

  • Competitive salary
  • 25 days holiday, increasing with years of service
  • Annual company bonus scheme
  • Company car (BMW 1 Series or equivalent)
  • Pension scheme
  • Life insurance
  • Office parking

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Sales Executive, Witham

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Overview

Sell agreed products from the company’s product portfolio to architects, developers and contractors.

Detail

Details

  • Be proactive to develop relationships with customers and suppliers
  • Embrace and promote the company’s culture and values
  • Promptly respond to supplier and customer requests
  • Manage our project database HUB
  • Support the company’s marketing department and marketing campaigns
  • Maintain jobs in pipeline report and submit monthly
  • Produce weekly call reports. Ensuring all calls are recorded within your outlook electronic diary and coded to support our Customer analysis
  • Comply with all KPIs set by the company
  • Work collaboratively with and respond promptly to the Customer Service Co-ordinators when requested
  • Assist Credit Control to manage customer accounts within company procedures
  • Achieve individually agreed income targets in first 2 years
  • Achieve target income for promotion to Senior Sales Executive after 2 years
  • Embrace training and field accompaniment development
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Proven relevant sales experience
  • Full clean driving licence
  • Must be able to communicate effectively
  • Ability to work as an individual and as part of a team
  • Ability to work under pressure and make correct decisions
  • A confident and determined approach
  • A high degree of self-motivation and drive
  • Good ability in Windows PC environment including Outlook, Word and PowerPoint

Desirable

Desirable

  • Brick/cladding industry knowledge
  • Experience selling via specification with architects

Benefits

  • Competitive salary
  • 25 days holiday, increasing with years of service
  • Annual company bonus scheme
  • Company car (BMW 1 Series or equivalent)
  • Pension scheme
  • Life insurance
  • Office parking

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Administrative Vacancies

Customer Services Manager, Birmingham

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Overview

Manage and support a team of Customers Service Co-ordinators in their daily operations.

This position is full time, permanent (35 hours per week, Monday to Friday)

Detail

  • Direct the daily operations of the customer service team
  • Plan, prioritize and delegate work tasks to ensure the effective running of the department
  • Analyse departmental KPIs to monitor customer service outputs
  • Handle complex and escalated customer service issues
  • Evaluate and performance manage customer service team members
  • Ensure that customer service team members are adhering to documented procedures
  • Escalate appropriately where there is a failure to adhere to procedure by other department team members
  • Identify and address customer service team training and coaching needs
  • Carry out customer service team appraisals and monitor absence
  • Coordinate and manage customer service projects and initiatives
  • Ensure invoice queries are processed and closed out within 5 working days
  • Assist with the implementation of supplier price increases
  • Manage the month end activity to ensure that the cut off deadline is achieved
  • Ensure that credit requests are properly processed in line with company procedures
  • Provide monthly QCR update to the IT Director
  • Attend regular Customer Service Managers Meetings
  • Monitor the Customer Service Coordinators put back performance and ensure that issues are escalated in line with the documented procedure
  • Monitor customer credit limits in line with company procedures
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Well-developed telephone call handling skills
  • Must be able to communicate effectively and be polite but assertive when required in difficult situations
  • Ability to identify problems and be able to problem solve effectively
  • In depth knowledge of customer service principles and practices
  • Demonstrable strong organisational skills and speed of response
  • Ability to listen properly and to be patient when required
  • Able to work accurately and quickly
  • Ability to work under pressure and make correct decisions
  • Good skills in Word and general Windows environment
  • Evidence of building relationships with customers or suppliers
  • Over 3 years’ experience in similar roles
  • Must reside within reasonable commutable distance of the office

Desirable

  • Knowledge of the construction industry
  • Relevant managerial experience within customer support or administration role
  • Degree educated or equivalent

Benefits

  • Competitive salary
  • 25 days holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Office parking

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Internal Sales Estimator - Cladding, Birmingham

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Overview

To support the external cladding specialists in developing major projects, using our range of cladding facade materials from the initial enquiry stage through to customer placing orders.

This position is full time, permanent (35 hours per week, Monday to Friday)

Detail

  • Working closely with and fully supporting the external Cladding Sales team in all areas of projects
  • Effective communication of information to the customer / client base involved with the projects
  • The role is ‘twinned’ with certain Cladding Specialists to build a strong working relationship and understanding of ongoing projects
  • Build relationships with our suppliers to collate samples, technical information, certifications and NBS specifications
  • Responsibility for the cladding showroom and samples to ensure it is tidy, organised and stocked
  • Requiring strong knowledge base to fully understand building materials used on projects, including optimisation of certain projects and jobs
  • Gathering prices from suppliers, raising quotations to customers (via internal system ‘HUB’) within agreed deadlines
  • Timely follow-up of outstanding quotes
  • Organising Packing and Panel Schedules from the customer
  • Liaising with suppliers up to and including order confirmation stage
  • Strong communication with Customer Service Co-ordinator’s, who administer confirmed orders, in order to ensure continuity
  • Use Glenigan and source information for the external team
  • Use the company Order Processing, Call-Off and Credit Control systems to provide administration support to the external sales team
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Strong ability in Windows PC environment. Particularly Excel, Outlook, Word and PowerPoint
  • The ability to do ‘take-offs’ from project drawings and understand optimisations of panels
  • A proactive ‘common-sense’ approach to tackle problems and identify solutions
  • Excellent planning, time management and organisational skills
  • Must enjoy and be able to communicate effectively and confidently
  • Ability to build positive relationships with customers

Desirable

  • Construction industry experience
  • Driving licence

Benefits

  • Competitive salary
  • 25 days holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Office parking

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

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