Careers

Current vacancies

Do you want to work with us?

If you would like to be considered for a job with our team, please select the desired role from our current vacancy list and upload your CV and covering letter via the application form below.

Why not take a look at the customers we work with? Or find out a bit more about us.

Taylor Maxwell & Co Ltd is accredited by the Equality Accreditation Service and promotes equal opportunities and fair treatment in every aspect of our business. Click here to view our job applicant privacy notice.

Administrative Vacancies

Credit Controller - Bristol

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Overview

The successful candidate will become part of an experienced Credit Control team. They will have responsibility for many aspects of Credit Control from cash posting, setting and managing credit limits and collections, through to managing debts and trade credit insurance claims. The position reports to the Credit Control Manager and will interact with Directors, company management and staff across the group.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Work closely with the existing Credit Control team
  • Build strong and effective relations with customers and throughout the company
  • Cooperate with company management
  • Liaise with the national sales team to ensure that monies outstanding are paid on time
  • Perform regular credit checks on new and existing customers
  • Ensure all customer accounts have agreed Credit Limits and update management on changes
  • Undertake telephone collections proactively and efficiently to facilitate the resolution of queries
  • Maintain accurate customer collections, records, and customer details
  • Reconcile customer accounts
  • Issue final demands and agree subsequent steps with company management
  • Work closely with the Credit Control Manager to ensure the company financial objectives are met in accordance with company policies, procedures, systems and culture
  • Reduce overall debtor levels
  • Issue regular reports on accounts, bad debts and insurance claims as required by company management
  • Review new customer account applications prior to set up
  • Produce and send monthly customer statements
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Calm, assertive and good team-player
  • Excellent communication skills to ensure customers pay on time and liaise with internal teams
  • Methodical, attention to detail and accuracy
  • Excellent organisational skills

These skills will be necessary to build positive relations with our customers (internal and external) and suppliers.

Desirable

  • A good understanding of IT systems (Microsoft Dynamics would be an advantage)
  • Proven experience in credit control and handling trade credit insurance claims is required (preferably Euler Hermes)
  • Qualified with the Chartered Institute of Credit Management

Benefits

  • Competitive salary
  • Free Car Parking
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Customer Service Team Support - Nottingham

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Overview

Provide front line support for the existing Post Order Customer Service Team. Process customer and supplier orders, delivery requests and accounts to ensure that customer needs and service levels are achieved.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Answering incoming calls to the office and forwarding calls to the relevant person
  • General office duties such as visitor reception, administration and filing
  • Providing cover when staff shortages occur due to holidays / sickness
  • Checking manufacturers acknowledgements
  • Giving delivery notification to customers
  • Create and update orders and delivery requests in accordance with the Company’s procedures
  • Develop and maintain good and effective working relationships between customers, suppliers and sales staff
  • Support the sales teams in their objectives
  • Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff
  • Monitor customer credit status in conjunction with Head Office and ensure that company credit control procedures are always adhered to
  • Notify availability concerns to sites and sales staff
  • Prepare and issue quotes to customers as requested
  • Any other duty deemed by the Directors to be in the interest of the team in achieving its objectives

Essential

  • Well-developed telephone call handling skills
  • Must be able to communicate effectively and be polite but assertive when required
  • Must show evidence of being organised and responding promptly
  • Ability to listen and to be patient when required
  • Able to work accurately and quickly
  • Ability to work under pressure and make informed decisions
  • Competent skills in Word and general Windows environment
  • Evidence of building relationships with customers or suppliers
  • Must reside within commutable distance of the office

Desirable

  • Relevant experience of customer support and admin
  • Knowledge of the construction industry

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

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