Careers

Current vacancies

Please note - Due to an issue with our spam filter, applications submitted between 1st and 18th November may not have been received. Please re-send using the form below or email directly to careers@taylor.maxwell.co.uk. We apologise for any inconvenience.

Interested in working with us?

If you would like to apply for a job with our team, please select the desired role from our current vacancy list and upload an application form, along with your CV and covering letter via the form below.

Why not take a look at the customers we work with? Or find out a bit more about us.

For information on how your personal data is used when applying for a job with us please click here to view our job applicant privacy notice.

Administrative Vacancies

Customer Service Coordinator - Nottingham

Arrow right

Overview

Working with colleagues in customers services, sales, invoicing and credit control to manage customer purchase orders and delivery requirements in order to meet the service levels required of the business.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Create and update orders and delivery requests in accordance with the company’s procedures
  • Develop and maintain good and effective working relationships between customers, suppliers and sales staff
  • Support the sales teams in their objectives
  • Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff
  • Check customer and manufacturer acknowledgements
  • Monitor customer credit status in conjunction with Head Office and ensure that company credit control procedures are always adhered to
  • Notify availability concerns to sites and sales staff
  • Work with colleagues to achieve team objective and KPI targets
  • General office duties such as visitor reception, admin and filing
  • Provide cover when staff shortages occur due to holidays/sickness
  • Any other duty deemed by the Directors to be in the interest of the team in achieving its objectives

Essential

  • Well-developed telephone call handling skills
  • Must be able to communicate effectively and be polite but assertive when required
  • Relevant experience of customer service administration
  • Demonstrable experience of sales order processing using sales order processing systems
  • Must show evidence of being organised and responding promptly to queries
  • Able to prioritise effectively
  • Able to listen and to be patient when required
  • Able to work accurately and quickly under pressure and make informed decisions
  • Able to work under pressure and make informed decisions
  • Must be comfortable working both independently and as part of a team
  • Good skills in Outlook, Excel and general Windows environment
  • Evidence of building relationships with customers or suppliers
  • Must reside within a commutable distance of the office

Desirable

  • Knowledge of the construction industry
  • Knowledge of managing orders within customer credit limits
  • Experience of dealing with invoice queries

Benefits

  • Competitive salary
  • Office car parking
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Closing date for applications: 30 November 2021

Customer Service Team Support - Birmingham

Arrow right

Overview

Provide general administrative support to the customer service team to achieve their objectives and meet the daily operational needs of the department.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Answer incoming calls to the office and forward to the relevant person
  • General office duties such as visitor reception
  • Create and update orders and delivery requests in accordance with the Company’s procedures
  • Check manufacturer acknowledgements and monitor timely receipt
  • Develop and maintain good and effective working relationships between customers, suppliers and Taylor Maxwell colleagues
  • Support the sales teams in their objectives
  • Monitor and process all supplier dispatch reports
  • Ensure prompt action of queries received from customers, suppliers, and Taylor Maxwell colleagues
  • Provide absence cover for Customer Service Coordinators in line with all Company procedures
  • Any other duty deemed by the Directors to be in the interest of the team in achieving its objectives

Essential

  • Well-developed telephone call handling skills
  • Able to communicate effectively and be polite but assertive when required in difficult situations
  • Show evidence of being organised and responding promptly
  • Able to listen properly and to be patient when required
  • Able to work under pressure and make correct decisions
  • Good skills in Word and general Windows environment
  • Evidence of building relationships with customers or suppliers
  • Must reside within commutable distance of the office

Desirable

  • Relevant experience of customer service and administration
  • Knowledge of the construction industry

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Office Car Parking
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Closing date for applications: 30 November 2021

Customer Service Team Support - Nottingham

Arrow right

Overview

Provide general administrative support to the customer service team to achieve their objectives and meet the daily operational needs of the department.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Answer incoming calls to the office and forward to the relevant person
  • General office duties such as visitor reception
  • Create and update orders and delivery requests in accordance with the Company’s procedures
  • Check manufacturer acknowledgements and monitor timely receipt
  • Develop and maintain good and effective working relationships between customers, suppliers and Taylor Maxwell colleagues
  • Support the sales teams in their objectives
  • Monitor and process all supplier dispatch reports
  • Ensure prompt action of queries received from customers, suppliers and Taylor Maxwell colleagues
  • Provide absence cover for Customer Service Coordinators in line with all company procedures
  • Any other duty deemed by the Directors to be in the interest of the team in achieving its objectives

Essential

  • Well-developed telephone call handling skills
  • Able to communicate effectively and be polite but assertive when required
  • Show evidence of being organised and responding promptly
  • Able to listen and to be patient when required
  • Able to work under pressure and make informed decisions
  • Strong skills in Word and general Windows environment
  • Evidence of building relationships with customers or suppliers
  • Must reside within commutable distance of the office

Desirable

  • Relevant experience of customer service and administration
  • Knowledge of the construction industry

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Closing date for applications: 30 November 2021

HR Administrator - Bristol

Arrow right

Overview

An entry level role into HR. Responsible for the administration of the Human Resources department, as well as fulfilling administrative duties for the company and its directors when required. Responsible for ensuring a high level of accuracy and confidentiality is maintained at all times.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Update and maintain HR databases and employee records (ensure DPA/GDPR compliance)
  • Recruitment administration and shortlisting
  • Organise training dates and maintain company training records
  • Update and maintain appraisal records, creating personal development plans from SMART objectives set
  • Maintain absence records and obtain and update HR databases with self-certification forms and fit notes
  • Send monthly reminders to managers and employees to obtain updated or outstanding forms and documentation, such as annual license check and notification of beneficiaries forms
  • New starter set-up and administration
  • Maintain the HR workflow and obtain relevant HR forms and documentation, ensuring filing is completed in a timely manner
  • Create various staff memos such as long service and wedding gifts
  • Post pensioners monthly workplace pension payslips
  • Issue pension providers updated information such as changes of employee’s addresses and updated notification of beneficiaries
  • Complete reference requests with standard form letter
  • Inform managers of significant staff birthdays and long service anniversaries
  • Archive old recruitment files and maintain external agency records
  • Liaise with recruiting managers and direct applicants, organising interviews
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Experience of working within a HR department
  • Excellent written and verbal communication and interpersonal skills
  • Multitasking and time-management skills, with the ability to prioritise tasks
  • Ability to be resourceful and proactive when issues arise
  • Proficiency in Microsoft Office Suite
  • Good analytical ability with an eye for detail
  • Excellent teamwork skills
  • A keen interest in working with people and developing a career within HR

Desirable

  • Recruitment administration experience
  • Working towards or have completed CIPD Level 3
  • (CIPD Level 3 apprenticeship in Human Resources will be provided by the company if not held)
  • Knowledge of the construction industry

Benefits

  • Competitive salary
  • Free onsite parking
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Closing date for applications: 10 December 2021

Software Developer - Bristol

Arrow right

Overview

This is a functional position in the Group IT Department to maintain and develop software for the Group.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Maintain and develop internal and external software using Microsoft Visual Studio
  • Maintain and develop web-based applications using an appropriate language
  • Provide support to internal staff assisting them with software problems via phone, email, helpdesk or IM
  • Provide necessary hands-on training to the IT Trainee
  • Take ownership of user problems and be proactive in their solution
  • Use SQL Server to monitor, enter, extract and backup data
  • Attend weekly departmental meetings to agree priorities, resolve problems and contribute to the strategic direction for IT
  • Assist in ensuring data backups are taken daily
  • Travel to different offices when required for which expenses will be reimbursed

Essential

  • Expert knowledge of .NET languages including VB.NET and SQL server databases
  • Good A levels in numerate disciplines
  • Good skills in core Microsoft office products
  • 2+ years commercial development experience
  • Must be polite and able to communicate and explain effectively face-to-face and by telephone
  • Need to be organised and act promptly
  • Able to stay calm and professional under pressure and make correct decisions
  • An analytical ability that allows you to get to grips with new challenges easily
  • A keen interest in IT, a desire to try new things, tackle different types of problems and stay abreast of the latest technologies

Desirable

  • A degree in a numerate discipline
  • Knowledge of Visual Basic .NET
  • Full Driving license

Benefits

  • Competitive salary
  • Office parking
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life Insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Closing date for applications: 20 December 2021

Facades Vacancies

Sales Support Coordinator - Birmingham

Arrow right

Overview

Provide internal support to the sales teams based within the South West & Midlands sales offices. Working with their customers, prospects and suppliers to support and assist the sales teams to win new business. Work collaboratively with the post order Customer Service Co-ordinator teams to ensure accurate and timely orders.

This position is full time, permanent (35 hours per week, Monday to Friday).

Detail

  • Develop and regularly review and update databases for all pipeline projects
  • Respond promptly to tender enquires in conjunction with relevant salesperson
  • Prepare and send out quotes to customers as requested to agreed deadlines
  • Build and maintain a solid understanding of the company product range
  • Build relationships with existing Customers and Suppliers to become main point of contact when requested
  • Promptly obtain prices from suppliers directly or via salespersons and organise quotes, registrations and samples
  • Use the company Order Processing, Call-Off and Credit Control systems to provide administration support to the external sales team
  • Provide updated information for the website, monitoring specific projects for ‘case study’ status
  • Be proactive in organising databases for mailshots and supporting company marketing activities
  • Use internet software (Glenigan) every day to research new projects, contact the prospects and update salespersons and pipeline
  • Complete order forms and pass to post order team and check orders when created
  • Create and update other databases including supply chain, product trackers, and email addresses for mail-outs
  • Attend review meetings as required with key customers and suppliers, taking minutes when requested
  • Maintain and update the showroom and sample stores
  • Organise CPD seminars to be held in showroom
  • Understand and monitor the targets and objectives of the sales team providing reports where required
  • Assist with website development by looking for potential Case Studies
  • Where required provided front of house reception duties, including greeting visitors, showroom meeting organisation and taking deliveries
  • Answer telephone calls for the sales office, assisting with or allocating as appropriate
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Previous relevant experience in similar sales support role
  • Demonstrable experience of raising quotations and sales order processing, using sales order processing systems
  • Knowledge and understanding of the sales and purchase process
  • Strong experience of CRM or ERP systems
  • Good communication and interpersonal skills
  • Must be able to build and maintain relationships
  • Well-developed telephone call handling skills
  • Ability to take admin initiatives to create and maintain databases and spreadsheets
  • Good administration, organisation and time management skills
  • Ability to work accurately and quickly under pressure and make correct decisions
  • Proficient use of core Microsoft applications including Intermediate knowledge of Excel
  • Must be comfortable working both independently and as part of a team
  • Must reside within commutable distance from the office

Desirable

  • Experience of processing call-offs
  • Experience of providing support using credit control systems
  • Experience of contacting prospective customers / cold calling
  • Experience of providing front of house support and meeting organisation
  • Customer account management
  • Knowledge of the construction industry

Benefits

  • Competitive salary
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Closing date for applications: 20 December 2021

Sales Trainee - Bristol

Arrow right

Overview

Train in sales of facade products to architects, developers and contractors and progress to promotion to the position of Sales Executive.

This position is full time, permanent (37.5 hours per week, Monday to Friday).

Detail

  • Build relationships with Customers and Suppliers and communicate effectively and promptly
  • Respond promptly to tender enquires in conjunction with relevant salesperson
  • Prepare and send out quotes to customers as requested to agreed deadlines
  • Order and deliver samples as and when required
  • Ensure that the sample room/showroom is tidy, organised and stocked
  • Use Glenigan and source information for the external team
  • Use the company Order Processing, Call-Off and Credit Control systems to provide administration support to the external sales team
  • Provide updated information for the website, monitoring specific projects for ‘case study’ status
  • Be proactive in organising databases for mailshots and supporting company marketing activities
  • Meet Company expectations in relation to target income, company procedures and KPIs to be promoted to Sales Executive within 2 years
  • Comply with all KPIs and minimum standards set by the business
  • Follow company procedures’
  • Embrace training development on sales and product knowledge
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Good ability in Windows PC environment including Outlook, Word and PowerPoint
  • Proactive nature to look for work and opportunities
  • Must enjoy and be able to communicate effectively
  • Able to work as an individual and as part of a team
  • A confident and determined approach
  • Resilience and the ability to cope with rejection
  • A high degree of self-motivation and drive

Desirable

  • Full clean driving licence
  • Experience within a customer facing role

Benefits

  • Competitive salary
  • Company car scheme upon completion of probation
  • Progression opportunities
  • Office Parking
  • ipad, mobile, laptop
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice.

Closing date for applications: 20 December 2021

Timber Vacancies

Sales Trainee - Bristol

Arrow right

Overview

Train in sale of timber products and progress to the position of Sales Executive.

This position is full time and permanent (37.5 hours per week - Monday to Friday).

Detail

  • Build relationships with Customers and Suppliers and communicate effectively and promptly
  • Prepare and send quotes to customers as requested to agreed deadlines
  • Use the company Order Processing and Credit Control systems to provide administration support to the external sales team
  • Be proactive in organising databases for mailshots and supporting company marketing activities
  • Meet company expectations in relation to target income, company procedures and KPIs to be promoted to Sales Executive within 2 years of employment
  • Embrace training development on sales and product knowledge
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Must have a desire and aptitude to learn
  • Driven, ambitious and highly motivated
  • Confident with a strong desire for a successful career in sales
  • Personable, presentable and professional
  • Good ability in Windows PC environment including Outlook, Word and Powerpoint
  • Proactive nature to look for work and opportunities
  • Must enjoy and be able to communicate effectively

Desirable

  • Full clean driving licence
  • Experience within a customer facing role

Benefits

  • Competitive salary
  • Office Car Parking
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice

Closing date for applications: 16 November 2021

Sales Trainee - Leeds

Arrow right

Overview

Train in sale of timber products and progress to the position of Sales Executive.

This position is full time and permanent (37.5 hours per week - Monday to Friday).

Detail

  • Build relationships with Customers and Suppliers and communicate effectively and promptly
  • Prepare and send quotes to customers as requested to agreed deadlines
  • Use the company Order Processing and Credit Control systems to provide administration support to the external sales team
  • Be proactive in organising databases for mailshots and supporting company marketing activities
  • Meet company expectations in relation to target income, company procedures and KPIs to be promoted to Sales Executive within 2 years of employment
  • Embrace training development on sales and product knowledge
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Must have a desire and aptitude to learn
  • Driven, ambitious and highly motivated
  • Confident with a strong desire for a successful career in sales
  • Personable, presentable and professional
  • Good ability in Windows PC environment including Outlook, Word and Powerpoint
  • Proactive nature to look for work and opportunities
  • Must enjoy and be able to communicate effectively

Desirable

  • Full clean driving licence
  • Experience within a customer facing role

Benefits

  • Competitive salary
  • Office Car Parking
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice

Closing date for applications: 15 November 2021

Sales Trainee - Stirling

Arrow right

Overview

Train in sale of timber products and progress to the position of Sales Executive.

This position is full time and permanent (37.5 hours per week - Monday to Friday).

Detail

  • Build relationships with Customers and Suppliers and communicate effectively and promptly
  • Prepare and send quotes to customers as requested to agreed deadlines
  • Use the company Order Processing and Credit Control systems to provide administration support to the external sales team
  • Be proactive in organising databases for mailshots and supporting company marketing activities
  • Meet company expectations in relation to target income, company procedures and KPIs to be promoted to Sales Executive within 2 years of employment
  • Embrace training development on sales and product knowledge
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Essential

  • Must have a desire and aptitude to learn
  • Driven, ambitious and highly motivated
  • Confident with a strong desire for a successful career in sales
  • Personable, presentable and professional
  • Good ability in Windows PC environment including Outlook, Word and Powerpoint
  • Proactive nature to look for work and opportunities
  • Must enjoy and be able to communicate effectively

Desirable

  • Full clean driving licence
  • Experience within a customer facing role

Benefits

  • Competitive salary
  • Office Car Parking
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice

Closing date for applications: 15 November 2021

Senior Sales Executive - Bristol

Arrow right

Overview

Sell agreed product range to existing and new customer base.

This position is full time, permanent (37.5 hours per week, Monday to Friday).

Detail

  • Generate new and manage existing business within a defined area
  • Be proactive to develop relationships with customers and suppliers
  • Embrace and promote the company's culture and values
  • Promptly respond to supplier and customer requests
  • Manage our database HUB
  • Support the company's marketing department and marketing campaigns
  • Assist Credit Control to manage customer accounts in line with company procedures
  • Comply with all KPIs and minimum standards set by the company
  • Adhere to company procedures
  • Work collaboratively with and respond promptly to the Sales Support Coordinators when required
  • Achieve and exceed agreed annual delivered income targets set for a Senior Sales Executive position
  • Any other duty deemed by the directors to be in the interest of the team in achieving its objective

Essential

  • Proven sales experience
  • Full clean driving licence
  • Good ability in Windows PC environment including Outlook, Word and Powerpoint
  • Able to communicate effectively
  • Able to work as an individual and as part of a team
  • Able to work under pressure and make informed decisions
  • Strong commercial awareness
  • A confident and determined approach
  • A high degree of self-motivation and drive

Desirable

  • Timber industry knowledge and experience
  • Experience in generating new business

Benefits

  • Competitive salary
  • Company car scheme
  • Office car parking
  • iPad, mobile, laptop
  • 25 days’ holiday, increasing with years of service
  • Annual company bonus scheme
  • Pension scheme
  • Life insurance
  • Cycle to work scheme
  • Employee Assistant Programme (EAP)
  • Annual leave purchase scheme

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so. Click here to view our job applicant privacy notice

Closing date for applications: 16 November 2021

Apply now

Get your application form

In order to apply, please download and fill in our application form and attach it along with your CV and cover letter.

Please note applications will not be accepted without a completed form.

Download your application form

Your details

Upload CV & Application Form